Privacy Policy

Arizona Veteran Security

Effective Date: September 8,2026

1. Information We Collect

We collect the following types of information when you access or use the Arizona Veteran Security website, Client Portal, or services:

Personal Information

Name

Email address

Phone number

Client Portal / training account registration and verification details

Employment application details (for job applicants), including relevant military or professional background you choose to provide

Licensing & Certification Information

Fingerprinting and background check information submitted for guard card certification, collected and processed through our third-party partner (e.g., AmeriaScan) as required by the Arizona Department of Public Safety ("AZ DPS")

Guard card enrollment status and certification records

Payment Information

Payment details for security service engagements and training course fees

All payments are processed securely through third-party payment providers

Arizona Veteran Security does not store full payment card information on its own servers

Non-Personal & Technical Information

Login and access activity on the Client Portal

Website and portal usage and interaction logs

IP address, browser type, device information

System and security logs

Customer Communication

Service inquiries and quote requests

Support inquiries and course-related requests

Scheduling, verification, and approval communications

Website and portal notifications and updates

2. How We Use Your Information

We use collected information to:

Verify identity and eligibility for guard card certification and employment

Schedule and manage security service engagements

Grant and manage Client Portal access and track training progress

Communicate approvals, scheduling updates, and support messages

Improve website and portal performance, reliability, and security

Maintain operational and licensing records

Comply with legal, regulatory, and AZ DPS licensing obligations

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into SMS communications from Arizona Veteran Security, you agree to receive text messages related to:

Appointment and shift/deployment confirmations

Course enrollment updates and class reminders

Account verification

Support notifications

Operational and security alerts

Opt-In & Consent

Messages are sent only to users who explicitly opt in

Timestamped consent records are securely maintained

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations

Opt-Out Instructions

Reply "STOP" to cancel SMS messages at any time

You will receive a final confirmation message

Opt-out requests are processed immediately

Message Frequency & Content

Message frequency varies based on your relationship with Arizona Veteran Security (active client, student, or applicant)

Messages are strictly related to service, training, and operational matters

Promotional messages are not sent without explicit, separate consent

Help & Support

Reply "HELP" for assistance

Or contact [email protected] during business hours

Carrier Disclaimer

Message and data rates may apply

Carriers are not responsible for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes

Information may be shared only with subcontractors that support core services (e.g., SMS delivery providers)

Text messaging opt-in data and consent records are never shared for unrelated purposes

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. Information may be shared only with:

Arizona Veteran Security personnel, for client, employee, or licensing verification purposes

Authorized internal operational and scheduling teams

Regulatory authorities such as AZ DPS, where required for guard card certification or licensing compliance

Trusted third-party service providers strictly required for platform, payment, or certification functionality (e.g., AmeriaScan, payment processors, Client Portal software)

All service providers are contractually required to maintain confidentiality and data security. Text messaging opt-in data and consent records are excluded from all sharing categories except SMS delivery providers.

5. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent records are not shared with any third parties except as necessary to provide SMS delivery services.

6. Licensing, Certification & Background Check Data

Because Arizona Veteran Security is licensed by AZ DPS, fingerprinting and background check information receives additional protection:

Used solely to determine eligibility for guard card certification or employment as a security officer

Shared only with the background check/fingerprinting provider and, where legally required, with AZ DPS

Never used for marketing, profiling, or any unrelated purpose

Retained only as long as necessary to support certification, employment, or legal recordkeeping requirements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

Encrypted data transmission

Secure access controls

Authentication and authorization mechanisms

Regular security monitoring and updates

Despite these measures, no system can be guaranteed 100% secure.

8. Data Retention

Information is retained only as long as necessary to:

Provide and maintain services and training programs

Support licensing, certification, and employment verification processes

Meet legal, regulatory, or compliance requirements

9. Your Rights & Choices

Depending on your location, you may have the right to:

Access your personal information

Request corrections

Request deletion (subject to operational, licensing, or legal limitations)

Withdraw consent for future communications

Requests may be submitted to [email protected]

10. Third-Party Links

Our website and Client Portal may contain links to third-party websites or tools (including our fingerprinting partner). We are not responsible for the privacy practices of those third parties. This Privacy Policy applies only to information collected by Arizona Veteran Security through azveteran.com, our Client Portal, and related services we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be available with the updated effective date.

12. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Arizona Veteran Security 📧 [email protected] 📞 623-526-5266

Cookies & Tracking Practices

We use cookies and similar tracking technologies (such as pixels, web beacons, and local storage) to enhance user experience, analyze website traffic, maintain security, and improve our services.

Cookies and tracking tools help us to:

Remember user preferences and settings

Keep you signed in (where applicable) and maintain session security

Understand how visitors interact with our website and Client Portal

Detect and prevent fraud, abuse, and unauthorized access

Measure the effectiveness of website features and communications (analytics)

Third-Party Tools

We may use third-party services (such as analytics providers) to collect non-personally identifiable information about website usage (for example: pages visited, time on site, device type, browser type, and general location derived from IP address). These providers may set their own cookies or similar identifiers subject to their own privacy policies.

Your Choices / Managing Cookies

You can manage or disable cookies through your browser settings (block or delete cookies). If you disable cookies, some features of the website or Client Portal may not function properly.

Consent

By continuing to use our website, you consent to our use of cookies and similar technologies as described in this section.